Frequently Asked Questions

 

Are your items authentic?
Yes, all our items are authentic and are protected by our 100% guarantee. We only purchase our products directly from designer boutiques and authorized retailers to ensure authenticity.

Where do you source your items?
We import our products from mainly USA, and some countries in Europe.

If your items are authentic, why are they sold at a lower price than other retailers?
Our items are priced lower because we get them directly from the source so that we can ensure reasonable prices for our clients.

Do you offer discounts for your items?
All items are currently on sale from 5 to 20% off.

How do I pay for the items?
Check-out easily via Paypal. We also accept Bank Transfers or Deposit to BPI, BDO, and GCASH.

Do you accept credit card payments?
Yes, credit card payments are securely accepted through Paypal.

What courier do you use?
We use J&T or LBC for shipping within the Philippines. Shipping insurance is optional and is the care of the buyer.

Do you have same-day shipping within Metro Manila?
Yes, we can, via Lalamove, please contact us for more details.

How much are the shipping fees?
As part of our opening promo, we're offering FREE SHIPPING within the Philippines for purchases of Php10,000 and up.

Are all items posted on the website on-hand?
All items on the website are on-hand and readily available for shipping.